TY
Thokozani Y
1 reviews | Active since Jul 2020
27 Aug 2025, 07:00
Beware of old mutual...
Beware of old mutual they becoming ****mers they amendated 2 debit order on my capitec account and old mutual bank which i have never authorized and i have never taken their policy of R289 and R303 and i have tried calling them but always busy u hold for 1 hour and went to their branch as and i they couldnt assist me.
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Old Mutual's replyOfficial
27 Aug 2025, 07:49Good day Thokozani,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Aug 2025, 07:49
Official
Good day Thokozani,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management