EM
Emile M

1 reviews | Active since Jul 2015

22 Dec 2020, 12:28

Better than Old Mutual there definitely is

This is the worse service EVER and I would not recommend them. I tried to submit a funeral claim over a week ago and since then there has been no feedback from old Mutual we have buried my mother in law and I had to make another a way to get finances. My sister in law submitted her claim with another company and they paid out in 24 hours.

0
Replies (1)
Old Mutual
Old Mutual's reply22 Dec 2020, 12:53
Official
Good day Emile
Thank you for the review.

We apologize for the inconvenience caused. We will investigate and resolve with you directly.

Regards
Old Mutual Complaints Management