G
Govender
1 reviews | Active since Apr 2022
18 Aug 2025, 16:55
Being with old mutua...
Being with old mutual for many years now Only to open the app and see that my wish list if I had to pass away was incorrect and the funds that I was insured for was going to be paid to a complete stranger and my wife and kids with be left with no money .... Call center is useless
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Old Mutual's replyOfficial
18 Aug 2025, 17:19Good day Govender, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply18 Aug 2025, 17:19
Official
Good day Govender, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,