BM
Busisiwe M
1 reviews | Active since May 2025
05 May 2025, 10:52
Being debting four times in one month
I would change banks because of old Mutual they would keep on deducting money in my bank account very time there's money and I had to change from capetic to Fnb.... Now that I'm using Fnb can you believe this month they deducted four times in one month... I'm honestly not happy with their services.
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
05 May 2025, 10:57Good day Busisiwe,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply05 May 2025, 10:57
Official
Good day Busisiwe,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
BM
Busisiwe M's updateReviewer Update
05 May 2025, 11:22Last week Friday I was there for a Refund and only to find out.. It was not done until today and I can never wait 10 days for my money
BM
Busisiwe M's update05 May 2025, 11:22
Reviewer Update
Last week Friday I was there for a Refund and only to find out.. It was not done until today and I can never wait 10 days for my money
Old Mutual's replyOfficial
05 May 2025, 11:27Good day, Busisiwe.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply05 May 2025, 11:27
Official
Good day, Busisiwe.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management