BEING CHARGED FOR CANCELLED POLICIES!!!!!!!!!

We had a wonderful financial advisor but the way that Old mutual handled all our and his queries has been pathetic. After our financial advisor cancelled our policies and showed us they say inactive Old mutual has still been charging our accounts every single month. My FNB closed account is now sitting at -R3000 because of failed debit orders being pushed through by Old mutual. My fiance is being charged on his FNB account twice every month for a policy. I would like all of this money refunded as a matter of urgency and all policies cancelled with immediate effect.