LM
Luyanda M

1 reviews | Active since Nov 2025

30 Jan 2026, 11:21

Been Struggling with...

Been Struggling with my Cousins death claim since August 2024 till date of 2025 but I sent all documents they asked from me but they still go back and forth with while my Premiums being deducted every month till today.

0
Replies (1)
Old Mutual
Old Mutual's reply30 Jan 2026, 12:50
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management