Bank statement and finalizing my application

<p>Went to the bank on the 02/20/2017 to cancel my contracts(two) with all the needed documents and everything was proceesed and i was given a case no of CE ********** . Today i receive a massage saying that one have a bank statement older that 3 months and thats impossible because i got the bank statement yesterday and i used it to both applications. they gave me this email address( ********** I have sent the documents and they i called to findout if they have receive the document i got sent from one person to the other. the last person i spoke to was very rude even hang the phone on me. To old mutual this is even the reason i am cancelling mt portfolio or even saving way less with you, the poor service not knowing if you will get any assistance without soending two weeke=s when calling yoyur call centre for the same thing.</p>