Bank account debited before agreed time

<p>I joined an investment with Old mutual, which they were suppose to start debiting at month end. Instead on the 28th of the month a debit order went off, which will be reversed and i will occur unnecessary charges because of incompentent people. I wasted 3 hours seating</p> <p>with the so-called broker to join this and now Bedabk will levy R200 penalty and the investment will be cancelled because Old mutual will say "i have unssufiencent funds"... Og course i did not have money, i get paid at month end, which part of that is hard to grasp. This will negatively affect my current account rating, which i work hard to build. I want an appolology, i want to debit order to go off on the correct date, like i am dealing with proffessionals from a reputable company and i want MY PENALTY FEE, PAID BACK TO ME.</p>