Bad servive and lacl of transparency

I took a contract out for my 6 yr old lovely boy 2 yrs ago and soon after I was given a better offer by one of the other insurance company. I then continued with the new insurance and left the money I had already saved with OLD mutual like that. I recently went to the Randburg Branch and told them I need to withdraw the funds that where in my sons account which I was paying for. Their service consultant 2 yrs. ago did not explain that I will have later open a bank account for my son should I need to take the money out, I was however told about this only now when I want to take my money from them. I provided them with the bank account they where taking money from and all I ask is for them to put it back where they took it from. and that is now a hustle. <br> I find it very frustrating that it was easy and convenient to take my money now when I want it back it a hustle.<br> <br> I need my money back and I will not g an open an account for my son which I will have to maintain or soon close simply for them to put back R500.00 back to me simply because they cannot put it back where they took it from.<br> <br> Please get them to reconsider this decision seeing I am so disappointed in them