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Bongekile M
1 reviews | Active since Apr 2023
03 Apr 2023, 20:41
Bad services ever(old mutual provident fund)😑
Saccawu national provident (Old mutual retirement fund) failed me. I curse the day I join the union and they decides to trust old mutual retirement fund with our money it been 5 months to be 6 months on the 18th of this month waiting for my provident fund. Their consultants very rude 😒 they get tired of ur questions, you can't tell tell a client that you don't know!
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Replies (2)
Old Mutual's replyOfficial
03 Apr 2023, 20:42Dear Bongekile
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply03 Apr 2023, 20:42
Official
Dear Bongekile
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
BM
Bongekile M's updateReviewer Update
03 Apr 2023, 20:49I'll appreciate that unlike your fellow colleagues, they promised me to callback till today since February never got any reply to their complaints department expt auto replies.
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Bongekile M's update03 Apr 2023, 20:49
Reviewer Update
I'll appreciate that unlike your fellow colleagues, they promised me to callback till today since February never got any reply to their complaints department expt auto replies.