WJ
William J
1 reviews | Active since Jan 2016
06 Mar 2026, 09:23
Bad services
My name is Jan van wyk I have a retirement plan with old mutual I want to make it paid up but I struggle no help from the advisor no answers on my emails I paid many products with old mutual for more than 10 years on time now I get this service
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Replies (1)
Old Mutual's replyOfficial
06 Mar 2026, 09:35Good day Jan, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Mar 2026, 09:35
Official
Good day Jan, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management