Bad service with Old Mutual

I send a claim on the 2nd of April to cancel my policy,today 9th i called and spoke to Yolanda who was rude and ask about status of my claim,she told me they did not have policy number from the 2nd they did not send me any communication whatsoever of whats delaying my claim,it takes them 15 days to back when you cancel claim and they delay you in terms of missing information,its a bad company to invest with i would never advice someone to invest with them rather invest with Metropolitan life.<br> <br> If i didn't call them i would have waited and got response only after 15 days when i expected to be paid.