NM
Nonhlanhla M
1 reviews | Active since Mar 2018
07 May 2025, 15:17
Bad service with lies
A month ago I received a call from old mutual checking if I’m still happy with my policy the agent **** to me as said everything is good. For them to call me last month and say my policy has lapsed😡😡😡😡move away from old mutual while you still can what a ****😡😡
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Old Mutual's replyOfficial
07 May 2025, 15:24Good day Nonhlanhla,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 May 2025, 15:24
Official
Good day Nonhlanhla,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management