UG
Ursula G
1 reviews | Active since Apr 2019
02 Apr 2019, 19:00
Bad service!!! Unacceptable
The service was pathetic and I was sent away for information that Old Mutual had access to on my profile. I spoke to the branch manager and he was not very helpful.I changed my personal information several times but I still had duplicate profiles on Old Mutual' System
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Old Mutual's replyOfficial
03 Apr 2019, 12:23Dear Ursula
We received your review of 2 April 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 2 April 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply03 Apr 2019, 12:23
Official
Dear Ursula
We received your review of 2 April 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 2 April 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management