bad service twice

<p>Bad service I received from oldmutual since I had a policy with them I was not told there's charges on that investment only knew when I checked my balance. I wanted to widraw on my policy on the 24th March told I will receive my money 05 may of eish I waited only to find out I was suppose to reply to an email then I'm not gonna get my money today I want it sorted today my money paid into my account spoke to call is </p>