Bad service- opened policy without my consent.

A policy was opened without my consent but because someone was so eager to make sale and get commission. To top it all I received no form of confirmation to say I have a policy and these are the details.<br> Money was drawn from my bank account on 1 April 2015.<br> I was not aware one can open a policy over the phone. This was not communicated to me. <br> <br> When I called in to cancel it I was told I have to go to the nearest Old Mutual branch cause there is paper work that I must sign. Now that doesn't make sense to me because how can you open a policy over the phone and then when one wants to cancel you tell me I cannot do it over the phone??? Where the hell do I get the time to go to whatever branch???? You were so quick to open the policy without me agreeing to it and now you want me to take my time and go do paper work that I didn't do initially?<br> <br> Can you please cancel that policy and send me confirmation that it has been cancelled and stop taking my hard earned money.<br>