BB
Brian B

1 reviews | Active since Dec 2020

17 Feb 2021, 16:28

BAD SERVICE OLD MUTUAL

I have sent Old Mutual an email on 09 February 2021, with a follow up on 11 February 2021, but with no feedback, just the automated email.

I contacted their call centre yesterday 16 February 2021, and was 15 minutes on the line getting no where.

This is bad service for such a big company.

All the years I have invested with Old Mutual, but I think it is time that I now move onto another assurance company that will render me a service.

0
Replies (1)
Old Mutual
Old Mutual's reply18 Feb 2021, 08:13
Official
Dear Brain B

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Complaints Management