BB
Brian B
1 reviews | Active since Dec 2020
17 Feb 2021, 16:28
BAD SERVICE OLD MUTUAL
I have sent Old Mutual an email on 09 February 2021, with a follow up on 11 February 2021, but with no feedback, just the automated email.
I contacted their call centre yesterday 16 February 2021, and was 15 minutes on the line getting no where.
This is bad service for such a big company.
All the years I have invested with Old Mutual, but I think it is time that I now move onto another assurance company that will render me a service.
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
18 Feb 2021, 08:13Dear Brain B
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply18 Feb 2021, 08:13
Official
Dear Brain B
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
