BAD SERVICE = Old Mutual

Submitted my withdrawal on the 8th April, they only started working on it on the 12 April as per progress status on their app. While their Ts & Cs states that the whole process will take 5-10 days. Sent them the required documents on 14 April as per email sent on the 12. Had to call on the 17 April to find that the withdrawal is still on-hold, while I have submitted everything. They are very quick to make you a client and take your money but not willing to assist when you need to withdraw. Think twice before joining them. Kept on hold for more than 30 minutes waiting for a consultant, while waiting you would go crazy cause the number in queue keeps going up instead of going down as if you are pushed to the back.