CR
Christine R
1 reviews | Active since Jul 2023
14 Jul 2025, 16:25
Bad Service Old Mutual,
Such bad service from Old Mutual, you would think that after a year they would have gotten all the kinks out of the Two Pot system, but still suppose to talke 30 days, been waiting since March, supervisors says they will phone back, but I have to phone the next day, been told its in the payment run, been waiting 4 days, only to be told there is another problem now and it is with IT, it is not a loan it is my money that I am taking, very very bad service.
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Old Mutual's replyOfficial
14 Jul 2025, 16:32Good day Christine,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Jul 2025, 16:32
Official
Good day Christine,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management