RR
Rinnie R
1 reviews | Active since Jun 2024
13 May 2025, 15:33
Bad Service - Old Mutual
Services get worse and worse and more worse day by day. Two calls today, hold on for at least 8 - 12 minutes, requested breakdown of schedule. Promised to send right now, that was 13:20 and a few minutes ago. How pathetic can they be, but quick to take our money!!!!!!!
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Replies (2)
Old Mutual's replyOfficial
13 May 2025, 15:45Good day Marinda,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply13 May 2025, 15:45
Official
Good day Marinda,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
15 May 2025, 08:29Good day Marinda,
We can confirm that our team has been in contact with you and attended to your matter which has been successfully resolved.
We sincerely apologize for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and attended to your matter which has been successfully resolved.
We sincerely apologize for any inconvenience caused.
Regards,
Old Mutual Complaints Management
Old Mutual's reply15 May 2025, 08:29
Official
Good day Marinda,
We can confirm that our team has been in contact with you and attended to your matter which has been successfully resolved.
We sincerely apologize for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and attended to your matter which has been successfully resolved.
We sincerely apologize for any inconvenience caused.
Regards,
Old Mutual Complaints Management