EVDH
Elouise Van Den Heever

1 reviews | Active since Aug 2011

09 Sept 2021, 09:46

BAD SERVICE OLD MUTUAL

Worse service you can get from Old Mutual!!!! Submitted a death claim VIA brokers, Old mutual keep telling the broker claim was approved payment is being done, its been 3 weeks now and no payment and the Lady dealing with the claim don't answer her phone and don't call back when you leave message.

will definitely change my policy to another insurer after this is done!!!

0
Replies (1)
Old Mutual
Old Mutual's reply09 Sept 2021, 11:22
Official
Dear  Elouise D 

We have emailed you requesting further information.

Thank you.

 Regards
Thabiet Mintin
Old Mutual Complaints Management