aS
amlesh S
1 reviews | Active since Nov 2014
21 Dec 2024, 06:55
Bad service not sure if stuff knw what they doing
I visited ur phoenix plaza branch on the 5th Dec 2024 to cash my investment policy no joy yet spoke to the person that works at the branch no joy yet said it will take 10 working days for my money to come in nothing yet n what makes it worse i bank with old mutual I have a ref sum1 plz help.Old Mutual: Dear MR Amlesh Subaron. Thank you for visiting one of our branches today. Your reference number is CEB***. We will contact you if we need further information. We value your continued support. FSP&Ins. T&Cs
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Old Mutual's replyOfficial
21 Dec 2024, 09:41Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Dec 2024, 09:41
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management