Bad service ftom Old Mutual.

During March 2019 a Brian Alexander of Old Mutual visited my workplace. I took out an Old Mutual policy with him. After the first payment went of 2019-05-01 I changed my mind and reversed the payment at my bank. On 2019-05-07 Brian Alexander phoned me and I told him I want to cancel the policy and he. At the beginning of June and July it went of my bank account again. I was in hospital from 2019-06-09 for a week and after that I couldn't drive. On 2019-08-05 I went to my bank again and they couldn't reverse the payment of 2019-06-01 as was more than 35 days has lapsed. On 2019-08-06 I phoned Old Mutual in Cape Town and holding on for 20 min, I was told to contact Brian Alexander and they gave me his nr. He told me he doesn't make any money out of me, so I have to go into an Old Mutual office and cancel it myself.