Bad service from Old Mutual Super Fund Ex-Employee Old Mutual Insure (iWyze)

Bad service from Old Mutual Super Fund

Ex-Employee Old Mutual Insure (iWyze)

I want to raise the following complaint and do hope that someone can kindly assist? I was Dismissed from my employment on the 9th November 2023 after almost twenty years of service due to ill health and constructive dismissal. I advised my current broker (Discovery) on the 8th of December 2023 how I would like to reinvestment and have a part pay out to be done of my pension fund which is held at OLD MUTUAL. To date my claim hasn’t been paid by Superfund, even after my tax clearance was done by SARS. I have called the OM client service center since then and I haven’t been assisted nor have management called me back after numerous messages for them to call me back.I would also like to point out that I have since lost more than one hundred and fifty thousand due to the delays on the part of OLD MUTUAL. I’m unemployed and don’t have air time to keep calling you and this is costing me a fortune. Phoning again today at 12:12pm the agent Elroy Kay said that he would get management to call me back the call would be from Kevin Koetze and as usual no call or email

Here are some of the peoples email addresses that I have spoken to at OM I would also like copies of all the calls made to your office thus far

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