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mpilodzi M

1 reviews | Active since Jun 2017

30 Jul 2020, 14:39

Bad Service from Old Mutual refusing to pay my investment back

Invested large some of money 7 months ago. But due to pandemic and what is going on around the world ,money is needed. Went to the bank to request investment back. They promised it will be sent to bank account after 7 days. Its been 2 weeks now and nothing has happened its one excuse after another. How pathetic , worse they are taking an exorbitant amount of penalties.

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Replies (1)
Old Mutual
Old Mutual's reply30 Jul 2020, 16:37
Official
Dear Khayo Khoza

I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.

Regards

Coleen Aanhuizen
Old Mutual Complaints management