BAD SERVICE FROM OLD MUTUAL

Good morning my name is Natalie Jacobs I have never received such bad service from the above, just to cancel my policy I have with them. I've send numerous emails ( *** just to ask them via email to cancel because when I call them they don't answer any of my calls and it's taking most of my airtime to speak to a consultant with NO LUCK. I REFUSE TO SPEAK TO A MACHINE CAUSE THE CONSTANTS ARE WAY TOO BUSY ONLY THE LORD KNOWS WITH WHAT!!!!! I canceled my policy in March 2022 and they went and deduct money ain't this month . Kindly advise what must I do cause I'm furious and will not RECOMMEND ANYONE TO GO TO THEM. They are useless and very very unhappy client

Hope to hear from you soon

Regards

Natalie Jacobs