Bad Service from Old Mutual

<p>I have sent 4 e-mails to different sites on Old Mutual's website to get someone to contact me for an investment. This morning i tried again and a gentlemen phoned me from Cape Town to offer his services. I explained that i would like to meet with someone in person. His response was that he cannot help me as he is internal and can unfortunately not provide me with any branch details or a persons details. I must go onto their Website and look. Is this the type of service we can expect once you invest? I find this extremely poor in customer service. What happened to, "let me find someone to contact you"</p>