1 reviews | Active since Aug 2023
Bad Service from OLD Mutual 😤
I requested the refund for my claim that was cancelled and continually deducted by old mutual since October 2020 to date, a follow up was made 20 April 2023 with the following message: Old Mutual. MR Wisane Chauke. Dear Valued Customer any premiums received after date of death will automatically be refunded and may take up to 90 days. Tel ***. Quote this ***. Another follow up was made for the May ,June ,July i was promised the money wil be paid 1st August and 15 August 2023 nothing has been initiated to date .I am not happy with the services i been taken from pillar to post since i made the claim .They are not committing to anything and they reply that they are investigating, to my surprise why are they investigating the money that has been debited from my personal bank account . I need this matter resolved ASAP.
I am still waiting for the contact today is the 27 August 2023 , I’m very disappointed with Old Mutual they are investigating since April 2023 while they debit from my bank account . Can you explain and refund me I’m tired of this insurance company, why is everyone reply is the same are you guys programmed to **** ??? All of your employees including you say the same thing to investigate!
I am still waiting for the contact today is the 27 August 2023 , I’m very disappointed with Old Mutual they are investigating since April 2023 while they debit from my bank account . Can you explain and refund me I’m tired of this insurance company, why is everyone reply is the same are you guys programmed to **** ??? All of your employees including you say the same thing to investigate!