BAD SERVICE FROM Old Mutual

<p>I Submitted my surrender to Old Mutual on the 07/12/2017, My Policy number is: ********** 8 (BSCD ********** 0) Reference Contact details are: 011 ********** / Cell: ********** . The consulatant who is currently handling my case is Reshma Nana and Mishkah Behardien (Broker Service Professional. I received an email stating my request has been sent to the processing centre to attend to and should take 7 to 15 working days to complete. According to my calculation today its the 20th day since old mutual is processing my request. yesterday i then contacted the call centre to make a follow up on the matter, to my surprise was advised that i can only get my money in 2017!!!this is unacceptable and unprofessional i am not owing any money to Old Mutual... i will never invest anything with Old Mutual</p>