Bad service for the past two weeks.

My name is Thomas Maswanganyi I have been calling Old mutual non stop about an error made, transferred funds to your account in error on the 26 August 2021 even today I am calling using my Airtime. I have been moved from pillar to post in the past 2 weeks and I daughter needs her meds plus been suspended from School cuz I paid to the incorrect account instead of theirs, I am disappointed in the service given to think that I was driven by the Best customer service before I join, clear I have been fooled. I need to be contacted urgently someone in this company must know what they are doing. Kindly contact me back as my daughter is now suffering for something that can be fixed stop acting like a ****a shop.