PK
Penny K
1 reviews | Active since Mar 2020
10 Feb 2021, 09:23
Bad service
I made a call on the 10 February 2021 about 08:25 /33 not sure about the exact time. The old Mutual call center agent took my call and placed it on mute for about 20 minutes while he/she is busy doing her /his personal things. I decided to hang up the call because I was not getting any help from the Group Scheme consultant it was a very pathetic service.
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Penny K's updateReviewer Update
11 Feb 2021, 19:22Thanks to Abdul for the prompt response and excellent service my claim has been paid out
PK
Penny K's update11 Feb 2021, 19:22
Reviewer Update
Thanks to Abdul for the prompt response and excellent service my claim has been paid out