RK
Romeo K

1 reviews | Active since Aug 2018

10 May 2022, 08:16

Bad service

On 04 May 2022 I made an application to withdraw funds using whatsapp and I subsequently received reference number and to date there's been no response from old mutual. And surely if there was a mistake I would have been contacted considering that I have around 7 products with them surely a courtesy call wouldn't have harmed their reputation. I'm now not even sure if they will really pay should there be an unforseen circumstance. I think I should start shopping for a good service provider who takes their clients serious.

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Replies (1)
RK
Romeo K's update10 May 2022, 12:33
Reviewer Update
Thanks so much to Coleen Aanhuizen she is amazing. She contacted me to inform me that she was sorting the problem out and within an hour or so I got paid out.
I'm grateful to be associated with a company that have such a great person..