MR
Mpho R
1 reviews | Active since Mar 2024
25 Mar 2026, 14:40
Bad service ever
Hello I submit the documents it's been days now I'm waiting for the response. Please release my funds
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
25 Mar 2026, 14:48Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Mar 2026, 14:48
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
25 Mar 2026, 14:49Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Mar 2026, 14:49
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
MR
Mpho R's updateReviewer Update
27 Mar 2026, 10:50Good day
I'm still waiting for feedback, I submit all documents needed via email. I'm not happy at all with this old mutual bank
I'm still waiting for feedback, I submit all documents needed via email. I'm not happy at all with this old mutual bank
MR
Mpho R's update27 Mar 2026, 10:50
Reviewer Update
Good day
I'm still waiting for feedback, I submit all documents needed via email. I'm not happy at all with this old mutual bank
I'm still waiting for feedback, I submit all documents needed via email. I'm not happy at all with this old mutual bank
Old Mutual's replyOfficial
27 Mar 2026, 11:00Good day, we note your comment and apologise for the delay regarding this matter. We are following up on this for you.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Mar 2026, 11:00
Official
Good day, we note your comment and apologise for the delay regarding this matter. We are following up on this for you.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management