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Tinyiko S
1 reviews | Active since Sept 2017
12 Jun 2023, 08:46
Bad service ever
I have been making payment every month for my policy, now I am been told that my policy is going to laspe. Old Mutual can see that the money is being made monthly, because someone is not doing his/her job to allocate the funds to my policy, I must suffer the consequences of the poor service.
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Replies (2)
Old Mutual's replyOfficial
12 Jun 2023, 08:53Dear Tinyiko
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply12 Jun 2023, 08:53
Official
Dear Tinyiko
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
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Tinyiko S's updateReviewer Update
22 Jun 2023, 15:28My problem is resolved. Thanks old Mutual and hello petter. I am happy now
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Tinyiko S's update22 Jun 2023, 15:28
Reviewer Update
My problem is resolved. Thanks old Mutual and hello petter. I am happy now