MC
Michelle C
1 reviews | Active since Oct 2021
21 Oct 2021, 07:47
Bad service....
My mom has a greenlife policy wth old mutual,my father has past away 4moths ago and stil we waiting for this policy to pay out,they said 10days but now its 4months always asking ridiculous documents,even yesterday...this experience is just shocking how much longer wil we wait another 4months or a year.....
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Replies (2)MC
Michelle C's updateReviewer Update
21 Oct 2021, 08:11Ure clients name is freddy booysen
Id number ***,ive heard this sentence before we are sorry we wil investigate,n stil we are waiting so i dnt have alot of faith in u anymore.......if i have to go to the papers with this i wil.
Id number ***,ive heard this sentence before we are sorry we wil investigate,n stil we are waiting so i dnt have alot of faith in u anymore.......if i have to go to the papers with this i wil.
MC
Michelle C's update21 Oct 2021, 08:11
Reviewer Update
Ure clients name is freddy booysen
Id number ***,ive heard this sentence before we are sorry we wil investigate,n stil we are waiting so i dnt have alot of faith in u anymore.......if i have to go to the papers with this i wil.
Id number ***,ive heard this sentence before we are sorry we wil investigate,n stil we are waiting so i dnt have alot of faith in u anymore.......if i have to go to the papers with this i wil.
Old Mutual's replyOfficial
21 Oct 2021, 08:58Dear Michelle
Thank you for your update . The complaints assessor will investigate and contact your directly to resolve.
Kind regards
Old Mutual Customer Complaints Management
Thank you for your update . The complaints assessor will investigate and contact your directly to resolve.
Kind regards
Old Mutual Customer Complaints Management
Old Mutual's reply21 Oct 2021, 08:58
Official
Dear Michelle
Thank you for your update . The complaints assessor will investigate and contact your directly to resolve.
Kind regards
Old Mutual Customer Complaints Management
Thank you for your update . The complaints assessor will investigate and contact your directly to resolve.
Kind regards
Old Mutual Customer Complaints Management