PS
Promise S
1 reviews | Active since Dec 2016
25 Jun 2021, 14:18
bad service
I have educational plan with old mutual, they increased my premiums without notifying me, they debit my account whenever there is money coming in my account they debit immediately. when I call them, they made me hold after holding on for a long time, the call went dead.
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Old Mutual's replyOfficial
25 Jun 2021, 14:19Dear Promise S
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply25 Jun 2021, 14:19
Official
Dear Promise S
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management