BAD SERVICE

I require a passwords reset for my secure portfolio, of which I have contacted OLD MUTUAL about 5 times, and they continuously tell me that my number[+***] has been changed. However, there is no temporary password being sent to me. BUT THEY DO NOT UNDERSTAND. I have requested my temporary password be mailed to me, but they say I must contact the call center,of which is of absolutely no use. CAN SOMEONE PLEASE JUST MAIL ME MY TEMPORARY PASSWORD, SO THAT I CAN VIEW MY PORTFOLIO??????????As I am continuously calling from outside the country, and this is extremely costly of which I need to bear the cost