JK
Jane K
1 reviews | Active since Aug 2024
10 Sept 2025, 10:04
bad service
my online request to old mutual was very horrible. i felt like i was assisted by trainee consultants over the phone. everyday i was told different stories by different staff. they were not singing from the same tune. i am so disappointed!
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Old Mutual's replyOfficial
10 Sept 2025, 10:20Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Sept 2025, 10:20
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management