Bad service by old mutual

I had bad experience with this joke of institution, I made withdrawal on 25 April 2023 to date I haven't received my money after they promised to pay me within 9-15 days, instead different consultants request same forms to be completed. Can you believe that today when I requested to speak to compliant department same department that I spoke to on Friday they no longer taking calls from clients but emails. I am at wits end with frustrations as I am...