BF
Bianca F
1 reviews | Active since Dec 2016
30 Jul 2021, 10:13
Bad service
I am highly disappointed , I have been waiting for a week for proper service . Management is unavailable not responding to mails i have sent through all my documents SARS has responded but they are not following up . Its an urgent matter and I am left speechless . if you care to assist with my funds
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
30 Jul 2021, 10:17Dear Bianca F
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply30 Jul 2021, 10:17
Official
Dear Bianca F
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
BF
Bianca F's updateReviewer Update
30 Jul 2021, 10:27Nanarieman Awaldiek
Pearl Kepelele
Basil Meyer non are available to authorize or attend to me they all working from home I have been waiting for the whole week, its very urgent I understand there is a process but I sent what they needed accordingly and on time to prevent delay.
Pearl Kepelele
Basil Meyer non are available to authorize or attend to me they all working from home I have been waiting for the whole week, its very urgent I understand there is a process but I sent what they needed accordingly and on time to prevent delay.
BF
Bianca F's update30 Jul 2021, 10:27
Reviewer Update
Nanarieman Awaldiek
Pearl Kepelele
Basil Meyer non are available to authorize or attend to me they all working from home I have been waiting for the whole week, its very urgent I understand there is a process but I sent what they needed accordingly and on time to prevent delay.
Pearl Kepelele
Basil Meyer non are available to authorize or attend to me they all working from home I have been waiting for the whole week, its very urgent I understand there is a process but I sent what they needed accordingly and on time to prevent delay.