JS
Johannes S
1 reviews | Active since Feb 2014
11 Jun 2026, 15:19
BAD SERVICE
After holding for more than 20min, someone answers the phone then immediately put me back on the queue, I want this to be investigated I called from this number: ***, this is very unprofessional, I want this to be investigated.
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Old Mutual's replyOfficial
11 Jun 2026, 15:21Good day Johannes, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Jun 2026, 15:21
Official
Good day Johannes, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management