PA
Patricia A
1 reviews | Active since May 2021
24 Jan 2023, 16:11
Bad service
I have been trying since 8th December to dosinvest money from my tax free saving which I did online in Jan 2022. With many emails, calls costing a lot of money sad to say I still do not have my money nor can they give me an answer as to why not. This is utter nonsence. I have had enough and will bad mouth their service to all.
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
24 Jan 2023, 16:13Dear Patricia
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply24 Jan 2023, 16:13
Official
Dear Patricia
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
PA
Patricia A's updateReviewer Update
24 Jan 2023, 16:56Jaaaa like today I was told we will get back to you today with reply. I need action taken immediately not 7 to 9 days down the line as suggest with a resubmission. I need the money now actually needed it 2 weeks ago.
PA
Patricia A's update24 Jan 2023, 16:56
Reviewer Update
Jaaaa like today I was told we will get back to you today with reply. I need action taken immediately not 7 to 9 days down the line as suggest with a resubmission. I need the money now actually needed it 2 weeks ago.