Bad Service at Old Mutual from Regional Manager to staff

I lodged a complaint with Old mutual about their Financial advisor that misled me; and it affected me significantly. The Regional manager by the name of Bongi Radebe in MP advised she will investigate the matter and get back to me within 10 working days. She did not bother to keep her promise even if I called and spoke to her colleague whom is also a Regional manager on the 11th day, she did not care about my complaint or to even apologise for the delay of response in her Section. I have sms communication with her colleague of which I will publish in due time, for the incompetence of this lady that is the overlooking the Region. I have been ****** of my rights as the contributor for many years with Old Mutual and not even given the courtesy for their incompetence. I am very flabbergasted by the amount of treatment and bad reception I received. worse the number on the auto reply does not work; I had to phone all the Mpumalanga branches to track my complaint down; as the customer care line said the complain is with Distribution Support complaint; with numbers that does not exist. They too were not informative. This is the Auto email I received with non existent numbers The Regional Manager, Mr Bongi Radebe will investigate your matter and provide you with feedback within 10 working days. The contact details are:

Telephone: ***

Palesa