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vusimuzi N
1 reviews | Active since Jun 2011
10 Nov 2022, 13:53
Bad Service and Lack of client care
I have left the company that is using Old Mutual. i have called and send emails but no one called me. The service is very bad. dont take them if you are a company. 3 Months waiting for my pension money. What you see on TV is not what you get as a service.
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
10 Nov 2022, 13:55Dear Vusimuzi
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply10 Nov 2022, 13:55
Official
Dear Vusimuzi
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
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vusimuzi N's updateReviewer Update
20 Nov 2022, 19:53i have provided them with the new banking details and they still went to pay the money on the old banking details. Old mutual is useless man. i mean this is the worse service ever received
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vusimuzi N's update20 Nov 2022, 19:53
Reviewer Update
i have provided them with the new banking details and they still went to pay the money on the old banking details. Old mutual is useless man. i mean this is the worse service ever received