KK
Keneiloe K
1 reviews | Active since May 2025
09 May 2025, 08:55
Bad service!!!
I had an incident where money was debited from my account without my authority and a ***** case was opened.. No feedback or follow up was done. Now they have started debating money again, two different amounts that were not authorized and they have not resolved the first incident. Old Mutual consultants are ******!
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Old Mutual's replyOfficial
09 May 2025, 09:26Good day Keneiloe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 May 2025, 09:26
Official
Good day Keneiloe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management