Bad Service

my wife covered my dad at old mutual, cover was taken on the 24 of January, now Old Mutual say the cover started in April, on the 24th of January they sent her an email saying they will send her a contract or decline letter within 10 working days, which they did not. they better make sure this policy pays or a story bigger than the Stanger branch one will be be making head lines. Note a threat but a warning.