JK
Johann K

1 reviews | Active since Dec 2020

10 Dec 2020, 12:27

Bad Service

Seems to be a general trend. Complaints about efficiency. May claim also not processed as promised. And the worst is if their is an answer to the Hello Peter complaint, they are all the same as if automated. What good does that do. Poor service.

0
Replies (1)
Old Mutual
Old Mutual's reply10 Dec 2020, 16:56
Official
Dear Johan

Thank you for the review.

We apologise for the inconvenience this has caused you.

We will investigate and resolve the matter with you directly.

Regards
Brent Sellidon
Old Mutual Complaints Management