dL
david L
1 reviews | Active since Jun 2017
08 Mar 2022, 18:27
Bad service
I have been waiting for my pension payment from January, I was told it's a 2qday process which we are now In March, I have sent through a complaint no one bothered to get back to me. Since it passed the 21days will I get interest on that monies as you have failed to payment me out in time.
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
08 Mar 2022, 18:39Dear David
Thank you for bringing this matter to our attention. I am sorry to hear of this service experience and will investigate and contact you with feedback.
Kind regards
Thabiet Mintin
Thank you for bringing this matter to our attention. I am sorry to hear of this service experience and will investigate and contact you with feedback.
Kind regards
Thabiet Mintin
Old Mutual's reply08 Mar 2022, 18:39
Official
Dear David
Thank you for bringing this matter to our attention. I am sorry to hear of this service experience and will investigate and contact you with feedback.
Kind regards
Thabiet Mintin
Thank you for bringing this matter to our attention. I am sorry to hear of this service experience and will investigate and contact you with feedback.
Kind regards
Thabiet Mintin
dL
david L's updateReviewer Update
09 Mar 2022, 09:32How long will this investigation take? Will you contact me as I had already sent through a complaint but no one bothered to contact me back, so is this response lip therapy or will something actually get done?
dL
david L's update09 Mar 2022, 09:32
Reviewer Update
How long will this investigation take? Will you contact me as I had already sent through a complaint but no one bothered to contact me back, so is this response lip therapy or will something actually get done?