AM
Ayanda M

1 reviews | Active since Apr 2020

04 Nov 2022, 09:23

bad service

I took out an insurance policy with old mutual and they are running 5 different debit orders in my account when I call to fix this they don't even have a valid reason for doing this.

my policy I took is R420 but now I owe FNB R1000 of bank charges because they are even debiting R30 for a policy instead of making it 1 debit order for my policy.

This is terrible service I will never ever trust Old Mutual again because I took this cover to protect my family instead they are ripping me off financially

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Replies (1)
AM
Ayanda M's update04 Nov 2022, 09:39
Reviewer Update
Good Day

Please log an immediate cancellation of this policy and never ever deduct in my bank account again.

I cant be paying 5 different debit orders instead of 1 debit order for a funeral policy with my whole family.

Kind Regards