MS
Mmaseakana S
1 reviews | Active since Jan 2023
19 Aug 2025, 13:51
Bad service
Bad service I used to ignore people complaining about old mutual until now I have been paying my policies and they also double deducted and I never complained now they are telling me that my policies lapsed
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Old Mutual's replyOfficial
19 Aug 2025, 14:09Good day Mmaseakana S,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply19 Aug 2025, 14:09
Official
Good day Mmaseakana S,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management